Shipping & Delivery Policy


Transparent Rates • Global Coverage • Tracking Included


Shipping Rates & Free Shipping

Region Standard Shipping Free Shipping
United States $6.99 Orders $39+
International (Most Countries) $4.99 Orders $39+
Middle East (Saudi Arabia, UAE) $11 Orders $99+


🚀 Express Shipping Upgrade

Need it faster? Upgrade to Express Worldwide at checkout.

  • Cost: $30 Flat Rate
  • Free Express Shipping:
    International Orders $200+
    Middle East Orders $300+
  • Delivery Speed: Approx. 6-8 business days
  • Features: Real-time tracking with SMS/email alerts.

 

Estimated Delivery Timelines

Delivery times are estimates in business days and begin after your order has shipped.

Processing Time: All orders are prepared and shipped within 3–4 business days.

North America

United States 10 business days
Canada 10–15 business days
Mexico 10–20 business days

Europe · Tier 1

7–10 business days

Austria, Belgium, France, Germany, Luxembourg, Netherlands, Poland, Spain, Switzerland, United Kingdom

Europe · Tier 2

10–15 business days

Bulgaria, Croatia, Czech Republic, Denmark, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Portugal, Romania, Russia, Slovak Republic, Slovenia, Sweden

Oceania

7–15 business days

Australia, New Zealand

Asia

8–10 business days

Israel, Japan, South Korea, Singapore,Vietnam

Middle East

7–10 business days

Saudi Arabia, UAE

South America

15–25 business days

Brazil, Chile

 

Note: Delivery times starts from the time of shipment. Severe weather or customs delays may extend timelines.


Important Notes

⚠️ Customs, Duties, and Taxes

  • International customers are responsible for import taxes/fees
  • These charges are determined by your local customs office
  • Contact your customs office for estimation tools

🔍 Tracking & Support

  • All orders include tracking numbers via email
  • Allow 48 hours for tracking activation
  • Lost package claims must be filed within 30 days of shipment
  • Parcel Tracking HERE.

⏳ Processing Details

  • We process orders Monday - Friday, excluding weekends and public holidays.
  • Orders placed after 3 PM EST will begin processing on the next business day.
  • Need to make an urgent change? Please contact us immediately at info@nailmad.com.


Have Questions?

If you need any help with your shipment, please don't hesitate to reach out to our customer service team at info@nailmad.com.

Thank you for shopping with NailMAD!